Privacy Policy

1. Information We Collect

When you use our website or contact us, we may collect the following personal information:

• Name and mobile number (submitted via our booking form or WhatsApp)
• Email address (if provided directly)
• Browsing data collected via Google Tag Manager, Google Analytics and Cloudflare (IP address, pages visited, device type, approximate location)
• Identification documents submitted during the tenancy process (Aadhar, PAN, employee ID)

2. How We Use Your Information

We use your information to:

• Respond to booking enquiries and schedule property visits
• Manage tenancy agreements and resident records
• Improve our website and understand how users interact with it
• Send relevant communications about your stay (e.g. maintenance, billing)
• Comply with legal obligations

3. Sharing of Information

We do not sell, rent or trade your personal information to third parties. We may share information with:

• Google (Analytics and Ads) for website analytics and advertising measurement
• Cloudflare for website security and performance
• Legal authorities if required by law

4. Cookies & Tracking

Our website uses cookies and tracking technologies via Google Tag Manager and Cloudflare to measure website traffic, ad performance and user behaviour. By using our website, you consent to this usage. You may disable cookies in your browser settings, though some website features may not function correctly.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Tenancy records are typically retained for 3 years after the end of a tenancy.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, please contact us at contact@liveinn.co.in or via WhatsApp at +91 97026 27747.

7. Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. Our website is served over HTTPS. Sensitive documents are stored securely and access is restricted to authorised staff only.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact

For any privacy-related queries, please contact:

Liveinn Apartments
312, Solaris 2, Saki Vihar Road, Near L&T Gate 7
Andheri East, Mumbai 400072
Email: contact@liveinn.co.in
Phone: +91 97026 27747